FAQ

Q:When can i receive my vibram five fingers shoes ?
A: Within 1 week after you finish payment.Due to some object reasons,for example,bad weather,that will be delayed.

Q:What payment methods do you support?
A:To bring you convenience,we accept the payment of Credit Card.If you want to select other payment method!

Q:Care and cleaning?
A:Vibram Five Fingers are machine washable. Use gentle, warm water cycle with liquid or powdered detergent. Hang to air dry.Make sure to keep the KSO Trek, Performa, and Moc away from direct sunlight or heat source while drying.

Q:Is it safe to buy vibram fivefingers shoes on your website?
A:It's no doubt that it is safe to shop on our website.Since we start our business,we have received high reputation.We are honest supplier and we seek for long time and mutual benefits.We will not only protect your personal information,but also bring you convenience.

Q: What happens if my shipment is lost or stolen?
A: It seldom happens. If we approve that your vibram five fingers shoes disappears, we will resend you another for impenstate. But if the postal service delivers the shoes to the wrong address or you have changed your address without notifying us in advance, we can do nothing to recover your Goods.